How to order: collection and delivery
Pick your bake, choose how it reaches you, then pick a date and time at checkout. Here's everything that affects when and how.
How's it getting to you?
| Way | Cost | When | What can go |
|---|---|---|---|
| Collect in Brockley | Free | Monday to Saturday, 9 to 10am or 6 to 7pm, in a slot you pick at checkout | Everything |
| Local delivery | £8 | A slot you pick at checkout | Cakes and treats, to Brockley and nearby. Enter your postcode at checkout to check. |
| By post | Shown at checkout | Royal Mail Tracked, posted Monday to Thursday, usually with you in 1 to 2 working days | Dubai chocolate, cookies and cake pops |
Layer cakes don't survive the post, so they're collect or local delivery only. Every product page says which ways it can go before you add it to your basket.
How much notice
Each bake shows how much notice it needs, and checkout only offers dates we can make.
- 2 days: cupcakes and some bakes
- 3 days: most celebration cakes
Need a cake sooner? Call us on 07891 731659 and we'll see what we can do. Bespoke and wedding cakes are planned with you, so they need longer. See below.
Mixed baskets
Everything in one order travels together. If one item can't be posted, the whole order is collected or delivered locally, and the earliest date is set by the item that needs the most notice. Your basket tells you this before you pay.
Collecting
Collect from our kitchen at 46 Salehurst Road, Brockley, London SE4 1AT, Monday to Saturday, 9 to 10am or 6 to 7pm, in the slot you chose. Bring your order confirmation.
Bespoke and weddings
Tiered, sculpted or large cakes don't go through the basket. Tell us about it with an enquiry, we'll come back with a quote, and a deposit holds your date. The deposit isn't refundable, and the balance is due 7 days before your collection or delivery date.
Changes and cancellations
To change or cancel an order, email hello@lasurabakery.co.uk or call 07891 731659 with your order number.
You can cancel for a full refund within 24 hours of placing your order, as long as your collection or delivery date is more than 3 days away. After that, or for orders due in 3 days or less, your order is final and we can't give a refund. The details are in our refund policy.